Listen to Nick Frank talk to Microsoft’s FieldOne about servitization and service transformation with some interesting practical examples (approx 60 min)
- Find your right role in the value chain
- New ways to add value
- From product to solutions provider
- Data and knowledge
- Enabling technologies
- Understanding service businesses in terms of value, go to market and service delivery and much more
Click on this link FieldBytes Interviews Nick Frank on Service and Organizational Change
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