Listen to Nick Frank talk to Microsoft’s FieldOne about servitization and service transformation with some interesting practical examples (approx 60 min)
- Find your right role in the value chain
- New ways to add value
- From product to solutions provider
- Data and knowledge
- Enabling technologies
- Understanding service businesses in terms of value, go to market and service delivery and much more
Click on this link FieldBytes Interviews Nick Frank on Service and Organizational Change
If you are a Service professional (manager, practitioner, consultant or academic) in an industrial setting join our group Service in Industry on Linkedin
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