Innovation is at the core of the shift from Product to Service thinking, but innovation has become a rather over used word and so lost it meaning. This great white paper by Toby Farren, […]
In the next 2-3 months there are a number of events occurring in the UK, where practitioners will have a chance to hear new ideas and talk to their peers. The Service […]
In industrial product companies a career in service, primarily understood as after sales service or some enhancement thereof, has not usually been associated with a path to the very top of the […]
The Cambridge Service Alliance has released another excellent report on the ‘Seven Critical Success factors in the Shift to Services‘. This report was based on research carried out by the CSA with s […]
IIoT needs to satisfy several requirements and ICT networks are maybe the most important enabler. They integrate the largely increasing number of assets and and people connected, through ultra broadband and intelligent pipe […]
Servitization – as defined by Aston Business School – is the concept of manufacturers offering services tightly coupled to their products and hence moving from a transactional to a relationship based business […]
