In the next 2-3 months there are a number of events occurring in the UK, where practitioners will have a chance to hear new ideas and talk to their peers.

The Service Community: 12 May – Cranfield University

The Service community will have an event at Cranfield University. The will be a chance to visit the Virtual Reality / Augmented Reality lab look into the future of service, as well as 4 excellent speakers discussing the the practical challenges of shifting from Product to Service thinking:

  • Impact of VR/AR on Services & the Servitization Business model – Professor Howard Lightfoot
  • The Challenge of scaling and expanding a service operation to support a rapidly expanding technology business – Ian Cockett (Services Director Cygnet Texkimp)
  • Creating a Customer Success Culture – Chris Farnath (Director Customer Success at Allocate Software)
  • Moving from a Opex to Capex, cloud based business model – Colin Brown (Managing Director Tesseract)

The Service Community is a pure community of like minded service professional and so this event is free of charge, and try informal. You can sign up through this link.

Field Service Summit: April 12th – Oxford University

The theme of this Copperberg event is Rethinking Risk/Reward & Repair. It has been designed as an active hands on event, with opportunities to discuss the different challenges. Si2’s Nick Frank will be be one of the discussion leaders.  For registration and details us this link

Advanced Services Global Forum – 26th April – Aston Business School

Run by the Aston Business School, the Advanced Services Global Forum is explicitly designed for senior executives and business leaders who are designing or informing an advanced services strategy.  It brings together organisations big and small, fostering networking and knowledge sharing, within a world class business school environment. For more information on this event use this link

Date for your Diary: There will be a Manufacturing Thought Leadership Conference(MSTLN) in Mid October, organised by the The Manufacturer, with work streams run by Aston Business School and the Service Community. Look out for more information, as this aims to be the largest ever Services for Industry  Conference in the UK in recent years