August 2016 – SERVICE IN INDUSTRY HUB

Month: August 2016

Next Service Community event part of UK Servitization Conference 18th October

By Nick Frank on August 25, 2016 • ( Leave a comment )

For UK readers of this briefing, The Service Community will be holding its next event as part of the Servitization Conference to be held at Aston Villa Football club in Birmingham on […]

The Top 8 Customer Experience Trends in 2016 (Infographic) – by David Younger

By Guest Post on August 15, 2016 • ( Leave a comment )

If last year was the year of the employee, 2016 is promising to be the year of the customer. With executives finally beginning to understand that customer service is a competitive differentiator, […]

SERVICE IN INDUSTRY HUB

Management | Performance | Transformation | Digitization | Servitization

Month: August 2016

Next Service Community event part of UK Servitization Conference 18th October

The Top 8 Customer Experience Trends in 2016 (Infographic) – by David Younger

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