
For UK readers of this briefing, The Service Community will be holding its next event as part of the Servitization Conference to be held at Aston Villa Football club in Birmingham on […]
For UK readers of this briefing, The Service Community will be holding its next event as part of the Servitization Conference to be held at Aston Villa Football club in Birmingham on […]
If last year was the year of the employee, 2016 is promising to be the year of the customer. With executives finally beginning to understand that customer service is a competitive differentiator, […]