Overview and History The idea of overlaying digital information onto human field of views is not new. The first application of this concept was done in the late 1960’s by Ivan Sutherland, […]
Delivering on business objectives demands that we acquire those capabilities that help us differentiate from the competition. The same is true for service professionals as they look for the next steps in […]
Hiring Service Leadership Capability or finding your next career move -today’s tools just don’t cut it!
Delivering on business objectives demands that we really understand and acquire those capabilities that help us differentiate from competition. Indeed, the same is true for us as professionals as we look for […]
When trying to implement change managements often make a common mistake: Lack of clarity where the company is heading. A couple of years ago, I spoke with the management team of an […]