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Digital Servitization: Digital Infrastructure to enable Outcome-Based Service

Posted by Nick Frank | May 16, 2019 | Big Data, Business Transformation, Internet of Things, Leadership, Outcome Based Services, Predictive Maintenance, Service Technologies & Innovation

Digital Servitization: Digital Infrastructure to enable Outcome-Based Service

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About The Author

Nick Frank

Nick Frank

Finding Pathways to Growth through Service Thinking

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1 Comment

  1. Sean Perry-Evans
    Sean Perry-Evans on May 17, 2019 at 08:52

    This is a great article. My business is just beginning to realise that there are huge benefits in focusing on aftermarket services and applying our digital capabilities in that area as well as the back office. After a couple of years of grinding out new outcome based business models, we are finding significantly more potential in ensuring we maximise that installed base value and data management is making a real impact

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