This is a great article. My business is just beginning to realise that there are huge benefits in focusing on aftermarket services and applying our digital capabilities in that area as well as the back office. After a couple of years of grinding out new outcome based business models, we are finding significantly more potential in ensuring we maximise that installed base value and data management is making a real impact
This is a great article. My business is just beginning to realise that there are huge benefits in focusing on aftermarket services and applying our digital capabilities in that area as well as the back office. After a couple of years of grinding out new outcome based business models, we are finding significantly more potential in ensuring we maximise that installed base value and data management is making a real impact