Trusted Advisor: Customer Success through Service Sales
Being a Trusted Advisor is as much about mindset as it is about skills. And it’s as relevant to salespeople as it is to field service engineers
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Author: Nick Frank
UK Service Community Meeting – 16th October – Atlas Copco
For those of you in the UK, the next Service Community event is at Atlas...
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Roadmap to becoming a Trusted Advisor
How to build “trusted advisor “capability in your company
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Steve Jobs: “Start with the Customer Experience, then work back to the technology”
I got very excited today as someone shared on LinkedIn a video of a Steve Jobs’ quote that I...
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Is AI the Intelligent way forward to a sustainable future?
Last week I spoke individually to over 50 business professionals about artificial intelligence,...
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Talking Augmented Knowledge at Field Service Forum 5th June
I am looking to catching up with attendees of Copperberg’s Field Service Forum in Amsterdam...
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