Service in the wake of COVID-19: Uptime at a fraction of the cost
The pandemic is a humanitarian disaster. And it precipitates tectonic shifts in the global...
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Category: Crisis Management
Leaving Lockdown Part 2 – SLN Virtual Roundtable on July 3 at 13:30 CET
Now that many countries are leaving lockdowns and easing restrictions it’s time to talk...
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Leaving Lockdown? What’s next for the service business – Si2 virtual roundtable
Now that many countries are leaving lockdowns and easing restrictions it’s time to talk...
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Managing Service in the COVID-19 crisis: Focus technology – highlights from Si2 virtual experience exchange
Many service organizations are trying to use technology to get on top of the crisis. Technology is...
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Managing Service in the COVID-19 crisis: Questions, challenges and first lessons learned from Si2 mini Web-Conferences
Many companies are currently in a fire fighting mode and need to get on top of the situation...
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