Leadership Archives - SERVICE IN INDUSTRY HUB

Vendor Service Strategies: HVAC Business

Posted by Titos Anastassacos | Nov 21, 2023 | Strategy

The HVAC market is changing. To succeed in service OEMs must up their game, expand their offerings...

SLN Summit – 30 Nov 2023

Posted by Service in Industry Hub | Sep 21, 2023 | Leadership, News, SLN

The next SLN Summit will take place on 30 November 2023 at the NH Hotel Frankfurt Airport West, Germany.

Trusted Advisor – War stories of a Service Manager

Posted by Nick Frank | Apr 12, 2023 | Customer Value, Leadership, Organization, People Development, Service Technologies & Innovation

Developing a trusted advisor culture is key to any high performing service organisation. Listen to real stories of how one service director has worked towards this goal.

Service Sales – Maximising share of wallet over the Product Lifecycle

Posted by Nick Frank | Mar 23, 2023 | Organization, People Development, Sales and Marketing

As maximising profit through the lifecycle of products becomes an economic imperative, so many companies are starting to swing back to a much closer working relationship between service and sales.