As many of you know we are a supporter of The Service Community in the UK and the next event will be hosted by the Cambridge Service Alliance at at the Institute for […]
If a task requires no thinking, then automate.
Engaged employees are happier and more productive.
To get employees to engage you must first address hindering thoughts.
Asking the right question at the right time to the right person (ie. Coaching) is a very powerful tool that the workforce can easily be equipped with.
Better thinking leads to more productive outcomes.
At this years After:Market conference in Hamburg the message came through loud and clear. Those companies that are successful in implementing a digital led growth strategy don’t bother with the jargon! The […]
How to eliminate CHANGE from your vocabulary and be more successful! As a professional who is familiar with the concept of change and all its rhetoric, I was recently inspired by a […]
Some years ago, Nokia, then still the global leader in mobile phones, was busy undertaking project after project to improve its business, upgrade its product offering and strengthen its value proposition, particularly […]
Delivering on business objectives demands that we acquire those capabilities that help us differentiate from the competition. The same is true for service professionals as they look for the next steps in […]
Hiring Service Leadership Capability or finding your next career move -today’s tools just don’t cut it!
Delivering on business objectives demands that we really understand and acquire those capabilities that help us differentiate from competition. Indeed, the same is true for us as professionals as we look for […]
When trying to implement change managements often make a common mistake: Lack of clarity where the company is heading. A couple of years ago, I spoke with the management team of an […]
It was in 1999 that an article in the Harvard Business Review (HBR) drew attention to the fact that industrial revenue and profit pools had shifted, and that “smart manufacturers are moving […]
Si2Partners is supporting the the next Service Community Event which will be held at Konica Minolta Business Solutions Central London office in Chancery Lane on the 17th October starting at 13.00 with a finish […]
I’ve been in heavy construction equipment and trucks business for close to 34 years, and counting. I’ve been blessed with the opportunities of working in sales, parts, service and purchasing plus both […]
This month Si2 Partners were at Copperbergs’s Field Service Forum running a panel discussion on how different leaders are coping with the challenge of gaining competitive advantage through technology. We ran this […]
I was recently asked my views as part of an Expert Series of interviews by MobileReach. It got me thinking that it’s great to have the opportunity to express your views, but […]
With customer expectations on the rise, field service organizations are constantly fighting to keep up. The service industry has shifted from a cost-centric and reactive approach to a value-centric and proactive approach. But […]
A successful solutions business is hard to implement. Whether or not it is the right competitive approach depends on a company’s strength in the market, how well it knows its customers (domain […]
As frequent readers of the Service in Industry HUB will know, Si2 Partners has been very involved in the development of a National Strategy for service led business models to support the growth […]
We are always keen to support anyone who has a passion for services in industry, and so when we are approached by students wanting to undertake research, we will do our best […]
Is ‘Servitization’ a paradigm shift in manufacturing or simply a manufacturing Business Model to deliver services specifically supporting the customer’s use of the manufactured product? Most of the UK based research on […]
Aftermarket Digital Transformation – by Dr T R Madan Mohan, Rudresh S Basavarajappa and R. Ganapathy
Challenges in the After Market Recent SEC filings and press briefs by Fortune 500 heavy equipment and automotive manufacturers indicate some common challenges. Companies like Caterpillar, Terex, John Deere, Walter Surface Technologies […]
For UK readers of this briefing, The Service Community will be holding its next event as part of the Servitization Conference to be held at Aston Villa Football club in Birmingham on […]