Back to Digital Basics: The key to digital transformation lies in people and not technology
‘The rate of increase of industrial devices being connected to the internet is up 25% per year,...
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Category: Business Transformation
Service Transformation: More an Art than Process
The mistake many leaders in industry make, is to believe that defining a clear vision and strategy...
Read MoreShift to Services
The Cambridge Service Alliance has released another excellent report on the ‘Seven Critical Success factors in the Shift to Services’. This report was based on research carried out by the CSA with s number...
Read MoreFieldBytes Interviews Nick Frank on Service and Organizational Change
Listen to Nick Frank talk to Microsoft’s FieldOne about servitization and service transformation with some interesting practical examples (approx 60 min) Find your right role in the value chain New...
Read More6 CEO story-lines to communicate service transformation more effectively
1. Why Story Telling and Pictures are Critical to Success Developing Advanced Services within a Product Centric environment takes many years of organisational and technical development. Having a clear overview of the key...
Read MoreFive Guiding Principles for Service Transformation within Product focused Businesses
By the very nature of their history, engineering and industrial businesses tend to focus on technology and processes when developing product related services. However for these services to be enduring and profitable, they must...
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