Trusted Advisor – War stories of a Service Manager
Developing a trusted advisor culture is key to any high performing service organisation. Listen to real stories of how one service director has worked towards this goal.
Read MoreDeveloping a trusted advisor culture is key to any high performing service organisation. Listen to real stories of how one service director has worked towards this goal.
Read MoreAs maximising profit through the lifecycle of products becomes an economic imperative, so many companies are starting to swing back to a much closer working relationship between service and sales.
Read MoreTo gain insight into how companies are managing service development and servitization processes,...
Read MoreInformal or semi-formal collaboration across disciplines and organizations can overcome silos and find solutions to pressing problems.
Read MoreBy Nick Frank and Harald Wassermann The increased accessibility of digital technologies is...
Read MoreBy Theoni Paschou, Federico Adrodegari and Mario Rapaccini Many companies are now pursuing...
Read More