Category: Leadership

Augmented Reality: Shaping the Future of Field Service

Posted by Titos Anastassacos | Aug 13, 2018 | Augmented Reality, Customer Support, Field Service, Operations, Sales and Marketing, Strategy, Surveys and Studies, Technology and Digitization

In a report from 2015, McKinsey & Co., a consultancy, estimated that the IoT’s...

Read More

How digitization is changing the competitive space in industrial after-sales services

Posted by Titos Anastassacos | Aug 10, 2018 | Internet of Things, Leadership, Predictive Maintenance, Servitization, Strategy, Technology and Digitization

Digitization enables continuously increasing automation in business execution, operations, and...

Read More

Technology in Service: A Strategy Perspective (Part 2)

Posted by Titos Anastassacos | Aug 5, 2018 | Briefings, Leadership, Technology and Digitization

Technology creates the conditions to achieve previously impossible outcomes at vastly reduced...

Read More

Building a Community of “Service in Industry” Professionals – Shaping Service Business in the Digital Era

Posted by Service in Industry Hub | Aug 1, 2018 | Active Community, Leadership

Save the Date: Kick-off Event Seeheim, Germany on November 29th, 2018 Hardly any major company...

Read More

Augmented Reality in Service: Ready for Prime Time? Webcasts

Posted by Service in Industry Hub | Jul 25, 2018 | Augmented Reality, Leadership, Technology and Digitization

Augmented Reality is a transformational technology for field service and service in general. But...

Read More

1
2
3
4
…
19