Service in the wake of COVID-19: Uptime at a fraction of the cost
The pandemic is a humanitarian disaster. And it precipitates tectonic shifts in the global...
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Category: Strategy
Are “solutions” the right way to compete? The promise and pitfalls for B2B capital equipment makers
A successful solutions business is hard to implement. Whether or not it is the right competitive...
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Still think digitalization is your key to success? Meet its neglected twin and think again
This article by Tim Posselt is a must read for those leaders pre-occupied by Digital...
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The Future of Electric Motor Services
Through electrification of mobility and increasing convergence of industrial and automotive technologies, electric motor service providers are looking at a greatly expanded market. But they face challenges from OEMs
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Technology is servitizing the value paradigm. Time to change management thinking
As digitization servitizes business models it is also shifting the source of value -from products...
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A quick strategic assessment of the impact of technology on field service
Field service has historically contributed significantly to the bottom line of many...
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