Category: Strategy

Augmented Reality: Shaping the Future of Field Service

Posted by Titos Anastassacos | Aug 13, 2018 | Augmented Reality, Customer Support, Field Service, Operations, Sales and Marketing, Strategy, Surveys and Studies, Technology and Digitization

In a report from 2015, McKinsey & Co., a consultancy, estimated that the IoT’s...

Read More

How digitization is changing the competitive space in industrial after-sales services

Posted by Titos Anastassacos | Aug 10, 2018 | Internet of Things, Leadership, Predictive Maintenance, Servitization, Strategy, Technology and Digitization

Digitization enables continuously increasing automation in business execution, operations, and...

Read More

Technology in Service: A Strategy Perspective

Posted by Titos Anastassacos | Jul 5, 2018 | Briefings, Servitization, Strategy, Technology and Digitization

Technology creates the conditions to achieve previously impossible outcomes at vastly reduced...

Read More

Service in a digitized environment – Some advice for machine builders. An interview with Harald Wassermann

Posted by Guest Post | May 9, 2018 | Business Transformation, Leadership, Outcome Based Services, Servitization, Strategy, Technology and Digitization

Harald Wassermann of Si2 Partners some time ago gave an interview to A Mag (an Aventics Magazine)...

Read More

Technology is servitizing the value paradigm. Time to change management thinking

Posted by Titos Anastassacos | Dec 28, 2017 | Business Transformation, Leadership, Operations, Servitization, Strategy

Read More

The Service Journey: Evolution and Revolution

Posted by Titos Anastassacos | Sep 19, 2017 | Leadership, Servitization, Strategy

Service has moved to the center of industrial business strategies over the past 20 years. But now...

Read More

1
2
3
…
10