How digitization is changing the competitive space in industrial after-sales services
Digitization enables continuously increasing automation in business execution, operations, and...
Read More
Category: Strategy
Technology in Service: A Strategy Perspective
Technology creates the conditions to achieve previously impossible outcomes at vastly reduced...
Read More
Service in a digitized environment – Some advice for machine builders. An interview with Harald Wassermann
Harald Wassermann of Si2 Partners some time ago gave an interview to A Mag (an Aventics Magazine)...
Read More
The Service Journey: Evolution and Revolution
Service has moved to the center of industrial business strategies over the past 20 years. But now...
Read More
Platforms in Industry – Part 1: Disrupting the world of products
In 2014, estimates suggested that PC makers controlling an aggregate of 60% market share (HP,...
Read More