Category: Operations

Blockchain Drives Performance in Supply Chains

Posted by Veronica Martinez | Feb 25, 2020 | Operations, Technology and Digitization

A pilot project shows that blockchain can deliver significant performance improvement in...

Read More

Benchmarking industrial services

Posted by Titos Anastassacos | Dec 16, 2019 | Business Transformation, Leadership, Operations

Benchmarking is the best way to explain performance gaps in B2B industrial services and find out...

Read More

Is AI the Intelligent way forward to a sustainable future?

Posted by Nick Frank | Jun 13, 2019 | Business Transformation, Customer Support, Service Delivery, Service Technologies & Innovation

Last week I spoke individually to over 50 business professionals about artificial intelligence,...

Read More

A quick strategic assessment of the impact of technology on field service

Posted by Titos Anastassacos | Sep 19, 2018 | Field Service, Outcome Based Services, Sharing Economy, Strategy, Technology and Digitization

Field service has historically contributed significantly to the bottom line of many...

Read More

Knowledge Management enhances Augmented Reality and drives Field Service Performance

Posted by Peter Maier | Aug 17, 2018 | Augmented Reality, Field Service, Service Delivery, Service Technologies & Innovation, Technology and Digitization

Knowledge is power, this insight of the English philosopher Francis Bacon from 1597 is even...

Read More

Augmented Reality: Shaping the Future of Field Service

Posted by Titos Anastassacos | Aug 13, 2018 | Augmented Reality, Customer Support, Field Service, Operations, Sales and Marketing, Strategy, Surveys and Studies, Technology and Digitization

In a report from 2015, McKinsey & Co., a consultancy, estimated that the IoT’s...

Read More

1
2
3
…
7