Category: Operations

Augmented Reality Deployment in Service For Maximum Cost Impact

Posted by Titos Anastassacos | Jan 25, 2021 | Augmented Reality, Field Service, Service Delivery

What types of Augmented Reality deployment and use modes are the most appropriate for maximum cost impact?

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Approaches to AR Deployment in Service For Maximum Cost Reduction Impact SLN Roundtable on 3 Sep 2020 at 16:00 CET

Posted by Titos Anastassacos | Aug 6, 2020 | Augmented Reality, Field Service, Leadership, News

What types of AR deployment and use modes are the most appropriate for maximum cost impact? It...

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Blockchain Drives Performance in Supply Chains

Posted by Veronica Martinez | Feb 25, 2020 | Operations, Technology and Digitization

A pilot project shows that blockchain can deliver significant performance improvement in...

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Benchmarking industrial services

Posted by Titos Anastassacos | Dec 16, 2019 | Business Transformation, Leadership, Operations

Benchmarking is the best way to explain performance gaps in B2B industrial services and find out...

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Is AI the Intelligent way forward to a sustainable future?

Posted by Nick Frank | Jun 13, 2019 | Business Transformation, Customer Support, Service Delivery, Service Technologies & Innovation

Last week I spoke individually to over 50 business professionals about artificial intelligence,...

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A quick strategic assessment of the impact of technology on field service

Posted by Titos Anastassacos | Sep 19, 2018 | Field Service, Outcome Based Services, Sharing Economy, Strategy, Technology and Digitization

Field service has historically contributed significantly to the bottom line of many...

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