The Data Savvy Service Professional
Service businesses want to use data to improve productivity and competitiveness but find that many...
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Category: People
How Change Management can Make or Break a Service Management System Implementation
Hearing ‘real comments from real people’ nearly always leads to insights that help you...
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Roadmap to becoming a Trusted Advisor
In Service we have heard a lot about the undoubted benefits of developing the Trusted Advisor...
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Senior Management Experts and Consultants – Services: Manufacturing, Industrial, Tech
Si2 Partners is a growing business advisory network of service industry management experts and...
Read MoreFieldBytes Interviews Nick Frank on Service and Organizational Change
Listen to Nick Frank talk to Microsoft’s FieldOne about servitization and service transformation with some interesting practical examples (approx 60 min) Find your right role in the value chain New...
Read MorePotential US ruling on joint employment may impact employees and service businesses -Update
In a post on 24th August we commented on how a case before the US National Labor Relations Board (NLRB – a body that rules on disputes between labor and management) threatened to undermine the structure of at least parts of the...
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