With customer expectations on the rise, field service organizations are constantly fighting to keep up. The service industry has shifted from a cost-centric and reactive approach to a value-centric and proactive approach. But […]
In a post on 24th August we commented on how a case before the US National Labor Relations Board (NLRB – a body that rules on disputes between labor and management) threatened to […]
A case before the US National Labor Relations Board (NLRB – a body that rules on disputes between labor and management) threatens to undermine the structure of at least parts of the […]
