As many of you know we are a supporter of The Service Community in the UK and the next event will be hosted by the Cambridge Service Alliance at at the Institute for […]
Cambridge Service Alliance hosting next UK Service Community Event – 19th April
Change as a Habit and Not a Project
How to eliminate CHANGE from your vocabulary and be more successful! As a professional who is familiar with the concept of change and all its rhetoric, I was recently inspired by a […]
Looking to Hire Service Talent or for a New Role, Career Hub will get you to your goals faster
Delivering on business objectives demands that we acquire those capabilities that help us differentiate from the competition. The same is true for service professionals as they look for the next steps in […]
Finding And Keeping Great Service People
At the AfterMarket conference last week, Si2 moderated executive circle on finding and Keeping Great Service People. For most of us who have run a Service Organisation, the motivation of our people […]
What’s on Service Director’s minds
With customer expectations on the rise, field service organizations are constantly fighting to keep up. The service industry has shifted from a cost-centric and reactive approach to a value-centric and proactive approach. But […]
Potential US ruling on joint employment may impact employees and service businesses -Update
In a post on 24th August we commented on how a case before the US National Labor Relations Board (NLRB – a body that rules on disputes between labor and management) threatened to […]
Potential US ruling on joint employment may impact employees and service businesses
A case before the US National Labor Relations Board (NLRB – a body that rules on disputes between labor and management) threatens to undermine the structure of at least parts of the […]
