Cambridge Service Alliance hosting next UK Service Community Event – 19th April
As many of you know we are a supporter of The Service Community in the UK and the next event will...
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FieldBytes Interviews Nick Frank on Service and Organizational Change
Listen to Nick Frank talk to Microsoft’s FieldOne about servitization and service transformation with some interesting practical examples (approx 60 min) Find your right role in the value chain New ways to add value...
Read MorePotential US ruling on joint employment may impact employees and service businesses
A case before the US National Labor Relations Board (NLRB – a body that rules on disputes between labor and management) threatens to undermine the structure of at least parts of the service industry as it has evolved over...
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