Trusted Advisor – War stories of a Service Manager
Developing a trusted advisor culture is key to any high performing service organisation. Listen to real stories of how one service director has worked towards this goal.
Read MoreDeveloping a trusted advisor culture is key to any high performing service organisation. Listen to real stories of how one service director has worked towards this goal.
Read MoreAs maximising profit through the lifecycle of products becomes an economic imperative, so many companies are starting to swing back to a much closer working relationship between service and sales.
Read MoreService Contracts and Remote Services have been playing an increasingly important role during the Covid Pandemic. In an SLN Virtual Experience Exchange on 29 June we explored lessons learned.
Read MoreIn leveraging the IIoT for topline growth OEMs face difficult strategic choices. They all require...
Read MoreBeing a Trusted Advisor is as much about mindset as it is about skills. And it’s as relevant to salespeople as it is to field service engineers
Read MoreHow to build “trusted advisor “capability in your company
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