A quick strategic assessment of the impact of technology on field service
Field service has historically contributed significantly to the bottom line of many...
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Category: Sharing Economy
The Sharing Economy’s Impact on Service and Support
The sharing economy is on the rise as more and more consumers conduct business transactions...
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Industry, services and the sharing economy
The so called „sharing economy“ is a very big deal, as the huge valuations of Uber, Airbnb and...
Read MoreTech is eating the car – Servitization is eating everything
The auto industry is one of the largest in the world with global revenues in excess of US $1 trillion. It influences everything from global supply chains and military expenditure to safeguard them, to ways cities are laid...
Read MoreMetso must rely on service, Hitachi Rail buys analytics and other commented news
Metso In a post on this blog a couple of weeks ago, Franz-Josef Deuring, a consultant from Germany, urged companies to consider strategies where product margins are zero and the profit is made in services. This proved to be...
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