Service Tech Directory

AMA provides a browser-based AR remote guidance solution for mobile devices (Android, iOS), computers and wearables (Smart Glasses). In addition to industrial/service-type applications, the company also focuses on healthcare applications, including live surgery and telemedicine.
The company was founded in 2004 as Advanced Medical Applications. It is based in Rennes, France and reports over 300 customers in 100 countries.

Ario “combines the power of the scalable web and mobile technologies with augmented reality. It provides its users with tools to capture and distributes expert knowledge across all levels of an organization” (Crunchbase). The company was founded in 2016 and has raised US$ 3.8 of capital.

The company is a Siemens Mindsphere Gold Partner, a GE Digital Alliance Partner, and an SAP Partner.

Augmentir provides a platform that includes AR remote guidance and support as well as digital work instructions. AI/ML algorithms are used to both adjust the work instructions to each worker’s individual proficiency level and to identify the largest opportunities for improving skills. In addition to service work, the system can be useful in manufacturing/assembly as well as in quality control.
The company was founded in 2018.

Fieldbit provides a platform that includes AR remote guidance and support as well as digital work instructions created by users manually during the service process and digitized and stored by the system for future repeat use. In addition, the system enables AR visualization through real-time integration with IoT data and spatial computing capabilities.
The company was founded in Israel in 2013 but has since moved its HQ to the US with R&D remaining in Israel. It has sales offices in Germany and Netherlands.
Published customers include BP, Emerson, Enel, Linde, Honeywell, Wärtsilä, Veolia and others.

Help Lightning is a two-way merged reality app and video support solution. The system uses merged reality to blend two real-time video streams, e.g. of a remote expert and an onsite technician, into a collaborative environment.
The company currently claims 50,000 users in 88 countries. It was founded in 2016 and is headquartered in Birmingham, AL.