Help Lightning

HQ 1500 1st Av N Birmingham Alabama 35203 United States Info: +1 205 588.4827 Founded: June 15, 2009 Website: HelpLightning Blog: HelpLightning Blog Articles: Help Lightning raises $8 million | Silicon Republic


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Help Lightning is a two-way merged reality app and video support solution. The system uses merged reality to blend two real-time video streams, e.g. of a remote expert and an onsite technician, into a collaborative environment.
The company currently claims 50,000 users in 88 countries. It was founded in 2016 and is headquartered in Birmingham, AL.



The company provides an AR remote guidance (video calls with AR) solution via mobile devices, web browsers, and wearables (Smart Glasses). The system bets on simplicity. Users can choose operating mode (giving or receiving help). Merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. Users can telestrate (overlay pictures or videos), freeze images, use hand gestures, upload images or add real objects into the merged reality environment.
Help Lightning runs on multiple platforms, including mobile devices (Android, iOS), browsers, and wearables (Smart Glasses) and integrates with CRM.

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1500 1st Av N Birmingham Alabama 35203 United States