Tag: Augmented Reality

For UK based Service Professionals

Posted by Nick Frank | Sep 21, 2018 | Active Community

As readers of this blog know, not only is Si2 creating our own leadership community of Service...

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A quick strategic assessment of the impact of technology on field service

Posted by Titos Anastassacos | Sep 19, 2018 | Field Service, Outcome Based Services, Sharing Economy, Strategy, Technology and Digitization

Field service has historically contributed significantly to the bottom line of many...

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Knowledge Management enhances Augmented Reality and drives Field Service Performance

Posted by Peter Maier | Aug 17, 2018 | Augmented Reality, Field Service, Service Delivery, Service Technologies & Innovation, Technology and Digitization

Knowledge is power, this insight of the English philosopher Francis Bacon from 1597 is even...

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Augmented Reality: Shaping the Future of Field Service

Posted by Titos Anastassacos | Aug 13, 2018 | Augmented Reality, Customer Support, Field Service, Operations, Sales and Marketing, Strategy, Surveys and Studies, Technology and Digitization

In a report from 2015, McKinsey & Co., a consultancy, estimated that the IoT’s...

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Technology in Service: A Strategy Perspective

Posted by Titos Anastassacos | Jul 5, 2018 | Briefings, Servitization, Strategy, Technology and Digitization

Technology creates the conditions to achieve previously impossible outcomes at vastly reduced...

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