Uk Service COMMUNITY EVENT
As you may know, Si2 supports the UK Service Community, which is holding it’s next event at the...
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Tag: Cambridge Service Alliance
Cambridge Service Alliance hosting next UK Service Community Event – 19th April
As many of you know we are a supporter of The Service Community in the UK and the next event will...
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More practical advice on setting effective Service KPI’s
We had such a great response to our article Driving success in service operations through leading...
Read MoreShift to Services
The Cambridge Service Alliance has released another excellent report on the ‘Seven Critical Success factors in the Shift to Services’. This report was based on research carried out by the CSA with s number...
Read MoreStart with the customer experience and work back towards the technology
This excellent piece of research from the Cambridge Service Alliance ‘Future Technologies in Servitisation’ found from a survey of Capital Equipment Manufacturers and academics, that the five most important...
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