Digitisation and Servitisation: Start with the Customer and not the Words!
At this years After:Market conference in Hamburg the message came through loud and clear. Those...
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Tag: Customer Value Chain
Building Customer-Centric Operations
One of the central themes of the 2017 “After:Market business platform” is building a...
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SIX strategies to maximise value from products, services and disruptive technologies
If 2015 was the year that IoT & Analytics became mainstream business terminology, then perhaps...
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