Tag: OEM services

How digitization is changing the competitive space in industrial after-sales services

Posted by Titos Anastassacos | Aug 10, 2018 | Internet of Things, Leadership, Predictive Maintenance, Servitization, Strategy, Technology and Digitization

Digitization enables continuously increasing automation in business execution, operations, and...

Locking customers in and competitors out? EU investigates anti-competitive practices in aircraft services industry

Posted by Titos Anastassacos | Oct 15, 2015 | News & Analysis

Locking in customers while locking out competitors is an integral and unchallenged part of most servitization strategies. Up to now that is, because the EU, following complaints by airlines, has launched a preliminary...