Evaluating the Impact of Field Service Industry Trends on Enterprise Software Requirements
There has been a lot of attention given in recent years to the need to automate field service and...
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Tag: reverse logistics
Best Practices in Service Delivery for Minimizing Warranty Costs
In the high-tech industry, warranty coverage often includes repairing defective products as...
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Returns and Warranties: Reverse Logistics need not be the Weak Link in the Value Chain – by Mark Kiteley
Some history on Warranties, Returns and Reverse Logistics Back in the day, in the UK at least,...
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