Customer Journey Maps: Why they can help you and how to approach them.
Like many of you, I have found the the idea of customer journey maps very compelling as an...
Read MoreLike many of you, I have found the the idea of customer journey maps very compelling as an...
Read MoreThe idea of a separation between Product & Service Design in the world of “outcome based...
Read MoreListen to Nick Frank talk to Microsoft’s FieldOne about servitization and service transformation with some interesting practical examples (approx 60 min) Find your right role in the value chain New...
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