Service in Industry will be presenting at the Service Management Expo, London UK on the 16th June on ‘The secret ingredients on Monetizing the IoT and all that connectivity stuff’. We will be discussing a common...
Read MoreI was interviewed by the Manufacturer magazine this month and laid out my thoughts that service thinking is one of the key pathways to business growth. The secret is to gain a deep insight into the customers business model and...
Read MoreThe CEO has a major role to play in supporting the successful development of a services business. So to hear a CEO’s perspective is important to learning how to sell power of services within a company, This video from Juan...
Read MoreService Thinking can be applied to companies big and small with impressive results.
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In the last year we have seen an explosion in our societies understanding of the potential for...
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