Tag: Service Transformation

6 CEO story-lines to communicate service transformation more effectively

Posted by Nick Frank | Jan 5, 2016 | Business Transformation, Leadership

1. Why Story Telling and Pictures are Critical to Success Developing Advanced Services within a Product Centric environment takes many years of organisational and technical development. Having a clear overview of the key...

Five Guiding Principles for Service Transformation within Product focused Businesses

Posted by Nick Frank | Dec 18, 2015 | Business Transformation, Leadership

By the very nature of their history, engineering and industrial businesses tend to focus on technology and processes when developing product related services. However for these services to be enduring and profitable, they must...