Stage-gate or Agile: How to Manage Complex Service Development and Servitization Processes
To gain insight into how companies are managing service development and servitization processes,...
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Tag: servitization
Without the Services, Robots-as-a-Service is Just an Operating Lease
Product-as-a-Service is an up-and-coming phenomenon gaining in market acceptance. But it’s precisely the services that make it valuable. Here robots as an example.
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Service in the wake of COVID-19: Uptime at a fraction of the cost
The pandemic is a humanitarian disaster. And it precipitates tectonic shifts in the global...
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IIOT strategic options for OEMs in services
In leveraging the IIoT for topline growth OEMs face difficult strategic choices. They all require...
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Why we created the Service Leaders Network
In most industrial companies Service is like a business within a business -in fact a different...
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