technology Archives - SERVICE IN INDUSTRY HUB

Service in the wake of COVID-19: Uptime at a fraction of the cost

Posted by Titos Anastassacos | Jul 1, 2020 | Crisis Management, Leadership, Strategy, Technology and Digitization

The pandemic is a humanitarian disaster. And it precipitates tectonic shifts in the global...

Technology in Service: A Strategy Perspective

Posted by Titos Anastassacos | Jul 5, 2018 | Briefings, Servitization, Strategy, Technology and Digitization

Technology creates the conditions to achieve previously impossible outcomes at vastly reduced...

Augmented Reality in Services: Survey & Management Report 2018

Posted by Titos Anastassacos | Jun 15, 2018 | Asset Management, Augmented Reality, Field Service, Leadership, Operations, Service Delivery, Service Technologies & Innovation, Surveys and Studies, Technology and Digitization

Si2 Partners have just published the first Survey and Management Report in their “Technology in...

Technology is servitizing the world (Example 1: Auto industry)

Posted by Titos Anastassacos | Jun 6, 2016 | Leadership, Servitization, Strategy, Technology and Digitization

The Internet of Things (IoT) and its derivative the Industrial Internet of Things (IIoT) are often...

Start with the customer experience and work back towards the technology

Posted by Nick Frank | Aug 21, 2015 | Customer Value, Technology and Digitization

This excellent piece of research from the Cambridge Service Alliance ‘Future Technologies in Servitisation’ found from a survey of Capital Equipment Manufacturers and academics, that the five most important...

Tag: technology

Service in the wake of COVID-19: Uptime at a fraction of the cost

Technology in Service: A Strategy Perspective

Augmented Reality in Services: Survey & Management Report 2018

Technology is servitizing the world (Example 1: Auto industry)

Start with the customer experience and work back towards the technology