Tag: Total Cost of Ownership

SIX strategies to maximise value from products, services and disruptive technologies

Posted by Nick Frank | Feb 25, 2016 | Customer Value, Strategy

If 2015 was the year that IoT & Analytics became mainstream business terminology, then perhaps...

Urban Myth or Reality: Servitisation is only for Complex Equipment

Posted by Nick Frank | Sep 18, 2015 | Asset Management, Servitization

Is it really true that Servitisation business models only really work for companies with complex engineering products such as jet engines, trains and wind turbines? My own experience is that it is not the complexity of the...