Tag: value

Building Customer-Centric Operations

Posted by Nick Frank | Sep 28, 2017 | Business Transformation, Customer Value

One of the central themes of the 2017 “After:Market business platform” is building a...

Part 4: Looking after Planes, Trains, Clean Energy and Human Health; The hard stuff that comes from experience

Posted by Nick Frank | Jul 15, 2015 | Asset Management, Operations

In his 4th Blog of 23 lessons to World Class Asset management, Dr Mike Provosts reviews insights that can only really be learned the hard way; Doing the Job!. In particular ‘cost is not a measure value’, ‘Do...