At this years After:Market conference in Hamburg the message came through loud and clear. Those companies that are successful in implementing a digital led growth strategy don’t bother with the jargon! The […]
Some years ago, Nokia, then still the global leader in mobile phones, was busy undertaking project after project to improve its business, upgrade its product offering and strengthen its value proposition, particularly […]
Overview and History The idea of overlaying digital information onto human field of views is not new. The first application of this concept was done in the late 1960’s by Ivan Sutherland, […]
Originally posted on SERVICE IN INDUSTRY HUB:
In conferences and seminars there is a steady flow of industrial companies showcasing their digitization efforts. While many, for diverse reasons, still have difficulty implementing…
I’ve been in heavy construction equipment and trucks business for close to 34 years, and counting. I’ve been blessed with the opportunities of working in sales, parts, service and purchasing plus both […]
In 2014, estimates suggested that PC makers controlling an aggregate of 60% market share (HP, Dell, Lenovo, Acer and Asus) made an average of less than US$ 15 operating profit per PC […]
Earlier this year, Gartner estimated that approximately 8.4 billion connected “things” will be in use in 2017, up 31% from last year and will surpass 20 billion by 2020 (other analysts estimate […]
This month Si2 Partners were at Copperbergs’s Field Service Forum running a panel discussion on how different leaders are coping with the challenge of gaining competitive advantage through technology. We ran this […]
Originally posted on SERVICE IN INDUSTRY HUB:
In the previous article in this short series we noted that in a study by the Global Center for Digital Business Transformation (GCDBT – a Cisco-IMD…
The Importance of Service to the Manufacturing Sector Industrial Machinery and Equipment (IM & E) manufacturers form an integral part of the manufacturing supply chain as their equipment plays a critical role […]
Drones are an emerging technology with significant industrial potential, particularly in services. According to some estimates, commercial usage of drones will surpass US$ 7 billion by 2020. Over 50% of this is […]
‘The rate of increase of industrial devices being connected to the internet is up 25% per year, but customers don’t really appreciate how the capabilities and benefits of the IoT are relevant […]
There has been a lot of attention given in recent years to the need to automate field service and related logistical processes through the implementation of Enterprise Service Management (ESM) systems. Although […]
Challenges in the After Market Recent SEC filings and press briefs by Fortune 500 heavy equipment and automotive manufacturers indicate some common challenges. Companies like Caterpillar, Terex, John Deere, Walter Surface Technologies […]
Over the past few years rapid technology advancements and related cost reductions have brought robots (in the broad sense of autonomous systems) to the forefront of news on disruptive industrial technologies, together […]
IIoT needs to satisfy several requirements and ICT networks are maybe the most important enabler. They integrate the largely increasing number of assets and and people connected, through ultra broadband and intelligent pipe […]
As businesses begin to embrace the opportunities offered by the IoT, digitilisation and analytics, many are unsure what they are going to do with all that information. Within Service businesses, most of […]
The key to monetising the Internet of Things (IoT) and Big Data is not to focus on the technology itself, but the impact on customers’ business processes and business model. However, many […]
Before You Start Industrial Internet of Things (IIoT) aims to take advantage of remote connectivity, large amounts of data (or Big Data) generated by factories, predictive analytics and expert know-how to develop […]
This excellent piece of research from the Cambridge Service Alliance ‘Future Technologies in Servitisation’ found from a survey of Capital Equipment Manufacturers and academics, that the five most important technologies that will support Servitization […]
