Technology and Digitization Archives - SERVICE IN INDUSTRY HUB

Predictive Maintenance in Industrial Service: Ready for Prime Time?

Posted by Titos Anastassacos | Oct 10, 2018 | Predictive Maintenance, Technology and Digitization

Real value or too much hype? The jury is out Predictive Maintenance (PdM) based on machine...

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Digital Servitization: Breaking down the technology conundrum into easy to manage chunks

Posted by Harald Wassermann | Oct 7, 2018 | Customer Value, Leadership, Organization, Technology and Digitization

A structured process can help develop value-add digital services By Nick Frank and Harald...

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A quick strategic assessment of the impact of technology on field service

Posted by Titos Anastassacos | Sep 19, 2018 | Field Service, Outcome Based Services, Sharing Economy, Strategy, Technology and Digitization

The impact of technology on field service operations will be radical rather than incremental ...

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Knowledge Management enhances Augmented Reality and drives Field Service Performance

Posted by Peter Maier | Aug 17, 2018 | Augmented Reality, Field Service, Service Delivery, Service Technologies & Innovation, Technology and Digitization

Combining Knowledge Management and Augmented Reality makes both far more powerful in Service...

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Augmented Reality: Shaping the Future of Field Service

Posted by Titos Anastassacos | Aug 13, 2018 | Augmented Reality, Customer Support, Field Service, Operations, Sales and Marketing, Strategy, Technology and Digitization

Augmented Reality is a transformational technology that will fundamentally change field service....

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