Success with Data Analytics: Start with the end in Mind
To build successful data solutions you must know what you are trying to achieve. And bosses shouldn’t try to monopolize knowledge. A talk with Iain Crosely, Director at XpertRule.
Read More
Author: Nick Frank
Service Contracts and Remote: Lessons learned from the SLN Virtual Experience Exchange
Service Contracts and Remote Services have been playing an increasingly important role during the Covid Pandemic. In an SLN Virtual Experience Exchange on 29 June we explored lessons learned.
Read More
Competencies? What’s on Service Managers Minds
What’s on the mind of Service Managers as we start to ease out of Lockdown? Well, competencies and where to go in the coming years is certainly one hot topic.
Read More
Purpose, People and Process is the focus of most service professionals when implementing data-driven solutions
When it comes to implementing data and knowledge solutions, it is Purpose, People and Process that most service professionals are focused on.
Read More
A Knowledge and Data Implementation Framework
Key factors for building a tool for data and knowledge management in industrial services – An SLN collaborative project
Read More
The Data Savvy Service Professional
Service businesses want to use data to improve productivity and competitiveness but find that many...
Read More