Service Contracts and Remote Services have been playing an increasingly important role during the Covid Pandemic. In an SLN Virtual Experience Exchange on 29 June we explored lessons learned.
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What’s on the mind of Service Managers as we start to ease out of Lockdown? Well, competencies and where to go in the coming years is certainly one hot topic.
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When it comes to implementing data and knowledge solutions, it is Purpose, People and Process that most service professionals are focused on.
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Key factors for building a tool for data and knowledge management in industrial services – An SLN collaborative project
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Service businesses want to use data to improve productivity and competitiveness but find that many...
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Many companies have their sights on using sophisticated analytics tools and artificial intelligence to strengthen their competitive capacity or improve their operations. But often they should think about improving numeracy and basic data skills of their people first.
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