Outcome Based Services Archives - SERVICE IN INDUSTRY HUB

Digital Servitization: Digital Infrastructure to enable Outcome-Based Service

Posted by Nick Frank | May 16, 2019 | Big Data, Business Transformation, Internet of Things, Leadership, Outcome Based Services, Predictive Maintenance, Service Technologies & Innovation

Digital Servitization has caught the imagination of many researchers and thought...

A quick strategic assessment of the impact of technology on field service

Posted by Titos Anastassacos | Sep 19, 2018 | Field Service, Outcome Based Services, Sharing Economy, Strategy, Technology and Digitization

Field service has historically contributed significantly to the bottom line of many...

Service in a digitized environment – Some advice for machine builders. An interview with Harald Wassermann

Posted by Guest Post | May 9, 2018 | Business Transformation, Leadership, Outcome Based Services, Servitization, Strategy, Technology and Digitization

Harald Wassermann of Si2 Partners some time ago gave an interview to A Mag (an Aventics Magazine)...

4 steps to successfully create a solution focused culture – By Dan Fenwick

Posted by Guest Post | Jan 5, 2018 | Business Transformation, Leadership, Outcome Based Services

If a task requires no thinking, then automate.
Engaged employees are happier and more productive.
To get employees to engage you must first address hindering thoughts.
Asking the right question at the right time to the right person (ie. Coaching) is a very powerful tool that the workforce can easily be equipped with.
Better thinking leads to more productive outcomes.