Because I'm the customer
Download Sam Klaidman's "Because I'm the Customer" - A guide for B2B Sales Leaders
Written to help B2B business leaders who are marketing and selling products and services in ways that have become unproductive; resonate less with their target markets; and are making their job more difficult as they attempt to grow their top and bottom lines. It answers most of your questions about brand, customer experience, and growth.
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Service Challenges Survey – Results
Featuring the results of the first Service Challenges Survey by Si2 Partners
UK Service Community Meeting – 16th October – Atlas Copco
For those of you in the UK, the next Service Community event is at Atlas...
The Competences for Digital Servitization: A Survey on Italian Companies
Digital Servitization is increasingly recognised as a key driver of growth. This research finds that apart from Data Analytics, the key capabilities companies need to develop lie around leadership, team working, problem solving and the Trusted Advisor
Industrial News & Analysis
Service Challenges Survey – Results
Featuring the results of the first Service Challenges Survey by Si2 Partners
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Service models need to evolve quickly
Service models are evolving quickly. Disrupt or be disrupted
Popular
Platforms in Industry – Part 1: Disrupting the world of products
In 2014, estimates suggested that PC makers controlling an aggregate of 60% market share (HP,...
3D Printing, Augmented Reality, Big Data, Internet of Things, Predictive Maintenance, Service Management Systems, Technology and Digitization
- Servitization
- Technology and Digitization
- Leadership
- Strategy
- Operations
- Sales and Marketing
Service models need to evolve quickly
Service models are evolving quickly. Disrupt or be disrupted
A Maturity Model for Digital Servitization
A model to assess status and progress towards digital servitization
Women in Field Service and Engineering
Engineering businesses are too male-dominated hampering performance. Companies need to work on their culture and workplace environment and provide better opportunities to make themselves attractive to women. For service businesses, in times of demographic change, difficulties in recruitment and technological disruption this needs to be a priority.
Still think digitalization is your key to success? Meet its neglected twin and think again
This article by Tim Posselt is a must read for those leaders pre-occupied by Digital...
Is AI the Intelligent way forward to a sustainable future?
Last week I spoke individually to over 50 business professionals about artificial intelligence,...
Roadmap to becoming a Trusted Advisor
How to build "trusted advisor "capability in your company