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SLN Summit – 30 Nov 2023
The next SLN Summit will take place on 30 November 2023 at the NH Hotel Frankfurt Airport West, Germany.
Leaving Lockdown? What’s next for the service business – Si2 virtual roundtable
Now that many countries are leaving lockdowns and easing restrictions it’s time to talk...
Service Challenges Survey – Results
Featuring the results of the first Service Challenges Survey by Si2 Partners
Industrial News & Analysis
A retiring consultant’s advice on consultants
How to manage the snake-oil salesmen Dear Robin, I was delighted when you commissioned me to...
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Trusted Advisor – War stories of a Service Manager
Developing a trusted advisor culture is key to any high performing service organisation. Listen to real stories of how one service director has worked towards this goal.
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Platforms in Industry – Part 1: Disrupting the world of products
In 2014, estimates suggested that PC makers controlling an aggregate of 60% market share (HP,...
3D Printing, Augmented Reality, Big Data, Internet of Things, Predictive Maintenance, Service Management Systems, Technology and Digitization
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Stage-gate or Agile: How to Manage Complex Service Development and Servitization Processes
To gain insight into how companies are managing service development and servitization processes,...
Trusted Advisor – War stories of a Service Manager
Developing a trusted advisor culture is key to any high performing service organisation. Listen to real stories of how one service director has worked towards this goal.
SLN Summit – 30 Nov 2023
The next SLN Summit will take place on 30 November 2023 at the NH Hotel Frankfurt Airport West, Germany.
Service in the wake of COVID-19: Uptime at a fraction of the cost
The pandemic is a humanitarian disaster. And it precipitates tectonic shifts in the global...
Service Contracts and Remote: Lessons learned from the SLN Virtual Experience Exchange
Service Contracts and Remote Services have been playing an increasingly important role during the Covid Pandemic. In an SLN Virtual Experience Exchange on 29 June we explored lessons learned.
Trusted Advisor – War stories of a Service Manager
Developing a trusted advisor culture is key to any high performing service organisation. Listen to real stories of how one service director has worked towards this goal.
Deep dive into the industrial service business.
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