GE’s Chairman and CEO Jeff Immelt of over 16 years to retire. Immelt has caught flak due to GE’s share price performance since his appointment shortly before the 9/11 attacks. Under his […]
This month Si2 Partners were at Copperbergs’s Field Service Forum running a panel discussion on how different leaders are coping with the challenge of gaining competitive advantage through technology. We ran this […]
Originally posted on SERVICE IN INDUSTRY HUB:
In the previous article in this short series we noted that in a study by the Global Center for Digital Business Transformation (GCDBT – a Cisco-IMD…
The Importance of Service to the Manufacturing Sector Industrial Machinery and Equipment (IM & E) manufacturers form an integral part of the manufacturing supply chain as their equipment plays a critical role […]
Hello, This is the first revamped Newsletter from Service in Industry Hub and Si2 Partners. We cover and curate news from markets, companies, technology and management as well as from the Service […]
I was recently asked my views as part of an Expert Series of interviews by MobileReach. It got me thinking that it’s great to have the opportunity to express your views, but […]
Drones are an emerging technology with significant industrial potential, particularly in services. According to some estimates, commercial usage of drones will surpass US$ 7 billion by 2020. Over 50% of this is […]
A couple of companies have been enjoying a lot of attention in the press recently with some impressive announcements of products that promise to make 3D printing in metal much faster and […]
With customer expectations on the rise, field service organizations are constantly fighting to keep up. The service industry has shifted from a cost-centric and reactive approach to a value-centric and proactive approach. But […]
The next Service Community Event will be held at Oracle’s Reading UK Offices. For those of you who do not know, the Service Community is a unique not for profit community where […]
‘The rate of increase of industrial devices being connected to the internet is up 25% per year, but customers don’t really appreciate how the capabilities and benefits of the IoT are relevant […]
In conferences and seminars there is a steady flow of industrial companies showcasing their digitization efforts. While many, for diverse reasons, still have difficulty implementing or committing to digitization in full, almost […]
An article in the Financial Times criticizes the Trump administration’s instinctive protectionism and makes many valid economic points. But it also effectively dismisses manufacturing as not particularly relevant, something which seems to […]
If you are based in the UK and looking for a Field Service Management Solution, you might find this event interesting. Connect Field Service Management is a conference designed to allow managers […]
In a recent speech at the Brookings Institution, former US Treasury Secretary and Harvard economist Lawrence Summers made a strong case for a sustained increase in infrastructure investment in general and maintenance […]
In the last year, we had a number of contributions talking about the cost of extended warranty and reverse logistics. In October Mark Kiteley in Returns and Warranties: Reverse Logistics need not be […]
We’ve started compiling a list of links on the Industrial IoT and Digitization, mainly application case studies, white papers or reports. It can be found by clicking the menu tab “Industrial IoT […]
Originally posted on SERVICE IN INDUSTRY HUB:
? Within the general servitization buzz the talk is a lot about transitions to outcome or performance based services (including on this blog, see for…
The “Servitization” of Manufacturing is taking the High-Tech Industry by storm! By definition, Servitization is a transformation from selling products to delivering services. It typically involves two components: The idea of a […]
The sharing economy is on the rise as more and more consumers conduct business transactions through platforms like Airbnb to find lodging and Uber for transportation services. These companies have experienced explosive […]
Matt Elton
While working at SIX Group, a leading E-Payments provider, Matt Elton used ON-Demand extensively to help achieve his objectives. In this video he shares his experiences. For more information see the Si2 ON-Demand presentation
