Become more effective in selling extended warranty and service programmes
In the last year, we had a number of contributions talking about the cost of extended warranty and...
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Category: Warranty Management
Best Practices in Service Delivery for Minimizing Warranty Costs
In the high-tech industry, warranty coverage often includes repairing defective products as...
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Returns and Warranties: Reverse Logistics need not be the Weak Link in the Value Chain – by Mark Kiteley
Some history on Warranties, Returns and Reverse Logistics Back in the day, in the UK at least,...
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