Category: Service Delivery

Augmented Reality in Services: Survey & Management Report 2018

Posted by Titos Anastassacos | Jun 15, 2018 | Asset Management, Augmented Reality, Field Service, Leadership, Operations, Service Delivery, Service Technologies & Innovation, Surveys and Studies, Technology and Digitization

Si2 Partners have just published the first Survey and Management Report in their “Technology in...

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Driving success in service operations through leading indicators: 7 key messages

Posted by Nick Frank | May 12, 2016 | Leadership, Operations, Sales and Marketing, Service Delivery

Managers in all businesses are driven to measure key elements of their performance, because we all...

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