Category: Service Delivery

Is AI the Intelligent way forward to a sustainable future?

Posted by Nick Frank | Jun 13, 2019 | Business Transformation, Customer Support, Service Delivery, Service Technologies & Innovation

Last week I spoke individually to over 50 business professionals about artificial intelligence,...

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Knowledge Management enhances Augmented Reality and drives Field Service Performance

Posted by Peter Maier | Aug 17, 2018 | Augmented Reality, Field Service, Service Delivery, Service Technologies & Innovation, Technology and Digitization

Knowledge is power, this insight of the English philosopher Francis Bacon from 1597 is even...

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A British Standard defining Best Practice for Industrial Service Businesses

Posted by Nick Frank | Jul 31, 2018 | Asset Management, Industry News, Service Delivery, Servitization

Si2 Partners is proud to announce the launch of PAS280 by the British Standards Institute (BSI) on...

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Augmented Reality in Services: Survey & Management Report 2018

Posted by Titos Anastassacos | Jun 15, 2018 | Asset Management, Augmented Reality, Field Service, Leadership, Operations, Service Delivery, Service Technologies & Innovation, Surveys and Studies, Technology and Digitization

Si2 Partners have just published the first Survey and Management Report in their “Technology in...

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Driving success in service operations through leading indicators: 7 key messages

Posted by Nick Frank | May 12, 2016 | Leadership, Operations, Sales and Marketing, Service Delivery

Managers in all businesses are driven to measure key elements of their performance, because we all...

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